QUATTRO BUSINESS PARK
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  • CHOOSE YOUR BUILDING

    The content in the manual will adjust to the specific
    location of your office.

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  • Choose the building you work in:

    TECHNICAL SERVICE

    The technical service in the building is provided by Apleona FMS, which is responsible for repairs and troubleshooting in the building, answering questions about technical issues of the rented premises, and others.


    Pro tip

    Do you need some minor repairs or renovation works? Apleona FMS can provide handyman services or specialised maintenance services at an additional charge.


    Reporting malfunctions

    If you have noticed that something is out of service, there is no need to panic. Just report it via mySupport and we will take care of the rest.

    REPORTING MALFUNCTIONS: STEP BY STEP

    STEP 1

    Log into the mySupport app.


    STEP 2

    Select “Zgłoszenie serwisowe”.


    STEP 3

    Select “Dodaj zgłoszenie”.


    STEP 4

    Fill in the subject line “Temat zgłoszenia” and description “Opis” of the incident.


    STEP 5

    Select a category and priority level.


    STEP 6

    Select the building that your request pertains to.


    STEP 7

    Send the request by clicking “Zapisz”.

    In case of serious and urgent incidents from Monday to Friday between 8:00 AM and 5:00 PM, use the Hotline service by contacting the security or property manager directly.

    If the malfunction arises later than 5:00 PM, or on a weekend or holiday, you should call the number that was given to you at the key handover.


    Contact us

    Do you wish to know more, or maybe need some help? Our team is waiting for you! Below you will find contact information about matters relating to this section.

    Łukasz
    Piechota

    Technical Service Manager „Apleona FMS”
    Łukasz Piechota
    +48 735 920 844

    Responsible for coordinating the repair of defects in the building and clarifies questions regarding technical issues in the premises of the rented premises.
    Access
    Air conditioning
    Faults
    Moving
    mySupport
    Renovations
    Toilets

    Jerzy
    Stefaniak

    Technical Service Manager „Apleona FMS”
    Jerzy Stefaniak
    +48 791 549 289

    Responsible for coordinating the repair of defects in the building and clarifies questions regarding technical issues in the premises of the rented premises.

    Access
    Air conditioning
    Faults
    Moving
    mySupport
    Renovations
    Toilets